Privacy Policy

Last Updated: January 2025

Introduction

GrassID ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application GrassID (the "App") and our website at grassid.com (the "Website").

By using our App or Website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Information You Provide

• Account Information: When you create an account, we collect your email address and any profile information you choose to provide.
• Lawn Information: Details about your lawn including location (zip code or region), grass type, lawn size, and care preferences.
• Photos: Images of your grass and lawn that you upload for identification and diagnosis purposes.
• Communications: Information you provide when you contact our support team or provide feedback.

Information Collected Automatically

• Device Information: Device type, operating system version, unique device identifiers, and mobile network information.
• Usage Data: Information about how you use the App, including features accessed, time spent, and interaction patterns.
• Location Data: With your permission, we collect location data to provide localized lawn care recommendations and weather-based alerts.
• Analytics Data: We use analytics tools to understand App usage patterns and improve our services.

How We Use Your Information

We use the collected information for the following purposes:

• Provide grass identification and lawn care recommendations
• Diagnose lawn diseases and pest problems
• Create personalized care schedules based on your grass type and location
• Send seasonal care reminders and weather-based alerts
• Improve our AI models and identification accuracy
• Provide customer support and respond to inquiries
• Send important updates about the App and our services
• Comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

• Service Providers: We may share information with third-party service providers who assist us in operating our App and providing our services (e.g., cloud storage, analytics).
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
• Aggregated Data: We may share aggregated, non-personally identifiable information for research or marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure cloud storage infrastructure

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to certain exceptions
• Opt-out: Opt-out of promotional communications at any time
• Data Portability: Request your data in a portable format

Children's Privacy

Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our App, you consent to such transfers.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of personal information (which we do not do).

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

GrassID
Email: support@grassid.com
Website: grassid.com